Employee Training
A strategy is only as good as the team executing it. We train employees to close the gap between what leadership decided and what actually happens on the floor.
Our Training Catalogue
Certificate courses across five tracks, delivered online or in person.
Leadership & Management Development
4 coursesStrategic Management & Business Development
Change Management & Corporate Restructuring
People Management for Nigerian Professionals
Team Building & Collaboration
Business Finance & Accounting
5 coursesFinancial Management for CEOs
Financial Management for Non-Finance Managers
Management Account Preparation
Excel Essentials for Accountants
Business Analysis (Foundation)
AI & Computer Literacy
6 coursesIntroduction to AI for Business
Digital Literacy & Workplace Technology
Microsoft Tools Essentials Introduction
Google Workspace Essentials Introduction
Introduction to Productivity & Project Management Tools
Workplace Digital Safety & Security
Workplace Management
9 coursesMental Health Awareness for Managers
Managing PCOS, Work-Life Balance, and Burnout Prevention
Employee Engagement and Retention Strategies
Building Supportive Workplace Cultures
Critical Thinking & Problem-Solving Skills
Emotional Intelligence & Interpersonal Skills
Human Resource Management
Excel for Payroll Managers
Workplace Governance & Policy Development
Customer Service & Client Experience
4 coursesCustomer Service Fundamentals
Client Experience Specialist
Cultural Intelligence in Nigerian Customer Service
Turning Angry Customers into Advocates
All courses are certificate courses. Fees vary by programme, delivery mode, and group size, reach out to us for the current fee schedule for any course above.
Where We Deliver
In Nigeria
Physical classes run in Abuja, Lagos, Enugu, Anambra, Ibadan, Asaba, Kaduna, and Kano. A minimum of 5 participants is required for a physical class within Nigeria.
Beyond Nigeria
Physical classes are also available in Kigali (Rwanda), Accra (Ghana), and Nairobi (Kenya), with a minimum of 15 participants for physical classes outside Nigeria.
Online
Every course in the catalogue is also available online, with no minimum number of participants, so a single employee or a full team can enrol either way.
Need Something The Catalogue Doesn't Cover?
If the gap on your team is specific, we build a bespoke training engagement around it instead.
Capability Gap Assessment
Before we design a single slide, we identify where execution is actually breaking down between strategy and the floor.
Custom Curriculum Design
Built around the real gap, not a generic leadership or soft-skills template pulled off the shelf.
Facilitated Delivery
Delivered live, in a format built for retention, whether that is a single masterclass or a multi-week programme.
Reinforcement Materials
Documentation, SOPs, and onboarding decks so the training outlives the room it was delivered in.
Six Sigma In The Hospitality Sector
A Six Sigma workshop facilitated at a boutique hospitality brand with Prince Elijah Abumoye as Lead Consultant, covering process discipline and operational excellence. The session was later covered as a newspaper editorial, a rare case of a training engagement generating its own press coverage.
What This Looks Like In Practice
Automotive Services Business
SOPs and a structured Policy Onboarding Training programme delivered alongside a full Staff Policy Handbook, over a four-week rollout.
Executive Recruitment Client
Training built into a recruitment SLA, delivered free to the client subject to minimum placement thresholds being met.
Join Our Clients
Businesses across Nigeria trust Traction Outsourcing Limited to get this right.
Common Questions
What training courses does Traction Outsourcing offer?
The catalogue covers five tracks: Leadership & Management Development, Business Finance & Accounting, AI & Computer Literacy, Workplace Management, and Customer Service & Client Experience, alongside bespoke training built around a specific gap on your team.
Are the courses certified?
Yes. All courses in the catalogue are certificate courses, issued on completion.
Can training be done online, or does it have to be in person?
Both. Every course in the catalogue is available online with no minimum number of participants, and most are also available as physical classes in select cities.
Do you offer training outside Nigeria?
Yes. Physical classes are available in Kigali, Accra, and Nairobi in addition to eight Nigerian cities, and every course is available online anywhere.
How much do the courses cost?
Fees vary by course, delivery mode, and group size. Reach out to us with the course you are interested in and we will confirm current pricing for it.
How do I train my staff in Abuja or across Nigeria?
Choose a course from the catalogue above, or tell us the gap on your team if it is not listed, and reach out through the form or WhatsApp on this page. We deliver both in Abuja and across Nigeria, online or in person.
Can Traction Outsourcing train a large group, up to 1,000 employees, in Abuja?
Yes. Group size scales with the engagement, from a handful of employees to large corporate rollouts of hundreds or more, delivered online, in person, or a mix of both depending on what the group needs.
What is the minimum number of participants for a physical class?
Five participants for physical classes within Nigeria, and fifteen for physical classes outside Nigeria. Online classes have no minimum.
Enquire About A Course
Tell us which course you're interested in, and someone from our team will reach out with the schedule and fee.